View Full Version : Need some help please?

08-20-2008, 10:21 PM
Well, I just formatted my laptop and I have got things back up and running, but now I dont have any sound whatsover, I am online right now using my laptop, I just dont have no sound and my wireless doesnt have its driver either, but when I ran my Everest Home Edition on my laptop, my sound card came up as an Intel 82801-GBMICH7-M - High Definition Audio Controller, btw...I am including the report Everest made for the specs on my laptop. I really need my sound card and the driver to my wireless device as well, when I check my Device Manager, it says I dont have a driver for my Ethernet Controller, Mass Storage Controller, Network Controller, PCI Device, Video Controller, and Video Controller (VGA Compatible) there all yellow question marks and exclamation marks next to all of them. I'm including my specs on my laptop, thanks for the help.

Specs on my laptop:

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Report Wizard
Computer COURTNEY-B3595C
Generator Courtney M. Kirk
Operating System Microsoft Windows XP Media Center Edition 5.1.2600 (WinXP Retail)
Date 2008-08-20
Time 22:18

Operating System Microsoft Windows XP Media Center Edition
OS Service Pack Service Pack 2
DirectX (DirectX 9.0c)
Computer Name COURTNEY-B3595C
User Name Courtney M. Kirk

CPU Type Mobile DualCore Intel Pentium M, 1733 MHz (13 x 133)
Motherboard Name Unknown
Motherboard Chipset Intel Calistoga i945GM/PM
System Memory 1013 MB (DDR2-533 DDR2 SDRAM)
BIOS Type Phoenix (06/20/07)

Audio Adapter Intel 82801GBM ICH7-M - High Definition Audio Controller

IDE Controller Intel(R) 82801GBM/GHM (ICH7-M Family) Serial ATA Storage Controller - 27C4
Disk Drive TOSHIBA MK1234GSX (111 GB, IDE)
SMART Hard Disks Status OK

C: (NTFS) 114219 MB (110903 MB free)

Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network Adapter WAN (PPP/SLIP) Interface (
Modem USB Modem

USB1 Controller Intel 82801GBM ICH7-M - USB Universal Host Controller
USB1 Controller Intel 82801GBM ICH7-M - USB Universal Host Controller
USB1 Controller Intel 82801GBM ICH7-M - USB Universal Host Controller
USB1 Controller Intel 82801GBM ICH7-M - USB Universal Host Controller
USB2 Controller Intel 82801GBM ICH7-M - Enhanced USB2 Controller
USB Device USB Modem
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery

Motherboard DMIMOBO: Intel Corporation CAPELL VALLEY(NAPA) CRB
Motherboard DMISYS: TOSHIBA Satellite A105
Motherboard NAPA0001.86C.0000.D.0706201445
Motherboard Unknown
PCI/AGP 104C-8039: Generic CardBus Controller [NoDB]
PCI/AGP 104C-803A: Texas Instruments OHCI Compliant IEEE 1394 Host Controller [NoDB]
PCI/AGP 104C-803B: Mass Storage Controller [NoDB]
PCI/AGP 104C-803C: SDA Standard Compliant SD Host Controller [NoDB]
PCI/AGP 8086-1092: Ethernet Controller [NoDB]
PCI/AGP 8086-27A6: Video Controller [NoDB]
PCI/AGP 8086-4222: Network Controller [NoDB]
PnP SYN1902: PS/2 Compatible Mouse [NoDB]

08-21-2008, 02:46 AM
Go to the Toshiba web site and download all of the drivers for your laptop. http://www.csd.toshiba.com/cgi-bin/tais/su/su_sc_modSel.jsp
Enter your make/model to find the correct drivers. This will give you the most updated drivers for your laptop.

08-21-2008, 09:10 AM
Look at the CDs for the laptop - one is the motherboard drivers - load that and the devices should all come back. May well be labeled as Drivers & Utilities, Adobe Acrobat Reader, InterVideo WinDVD, Ulead DVD MovieFactory, Toshiba ConfigFree, Toshiba Disc Creator, Norton Internet Security 2007 (90 days subscription)

08-21-2008, 12:26 PM
Thanx for giving me that website, I'm still looking for the driver for my sound card, i did find my intel proset wireless, for my laptop, I will keep on looking but thx 4 the assistance. :)

08-21-2008, 12:29 PM
You're welcome.

08-21-2008, 12:33 PM
But I still need help finding the drivers for my sound card, Intel 82801 GBM - ICH7-M High Definition Audio Controller, any help would for that would be good. Thx. :)

08-21-2008, 12:34 PM
What is the make/model of your laptop? You did not see drivers for your sound card on the Toshiba site? Do you have the original CD's that came with the laptop? If so drivers should be on those CD's.

If you cannot find the driver on the Toshiba web site try here. http://members.driverguide.com/

08-21-2008, 01:58 PM
My laptop is a Toshiba Satellite A105-S4184, I am still looking for the driver for it, but I havent checked driverguide.com, I will look there when I get off work 2nite, if anyone has other ideas lemme know. Thx. :)

08-21-2008, 05:22 PM
I would try this one as for your model Laptop as the program may be seeing
a generic sound driver

Here are the Downloads for the Satellite A105-S4184 you selected.



Realtek Audio Driver for Windows XP/2000
Download ta7audiox.exe

Size: 24,212,616 bytes
Posted: 02/07/06
Released Date: 01/19/06
Applicable Categories: Driver, Sound
Operating System: Windows XP, Windows XP SP2, Windows 2000
Package: WinZIP self-installing ZIP file. Can also be unZIPped using WinZip, PKUnZip or equivalent. Also supports silent installation. Click for silent/unattended installation instructions.
File: ta7audiox.exe

Satellite: A100-ST8211, A105-S2101, A105-S4001, A105-S4004, A105-S4002, A105-S4011, A105-S4014, A105-S2121, A105-S4094, A105-S4054, A105-S4102, A105-S4124, A105-S4114, A105-S4132, A105-S4134, A105-S2131, A105-S4144, A105-S4104, A105-S2231, A105-S2194, A105-S2224, A105-S2211, A105-S2204, A105-S2201, A105-S2181, A105-S2141,


A105-S4194, A105-S4174, A105-S4164, A105-S4154, A105-S4034, A105-S4074, A105-S4022, A105-S4021, A105-S4012

08-21-2008, 10:26 PM
Well, thanx for the help on the sound driver, I'm still downloading the file right now, but will post back and let you know what happens, I still need help with the Wireless Adapter driver on my laptop, I know it is an Intel Wireless Adapter, but I dont know what the name of the Wireless Adapter is on a Toshiba Satellite A105-S4184? If anyone can help me find the driver to it, I would appreciate it.

08-21-2008, 10:28 PM
When I downloaded the other driver for my wireless adapter this afternoon, it didn't work, so that is why I am looking for another driver for my Intel Proset Wireless Adapter for my Toshiba Satellite A105-S4184.

08-22-2008, 12:04 AM
I downloaded that driver for my sound card, and it worked perfectly....it looked for Modem Device on High Definition Audio Bus...anyone know where I can get the driver for that? I'm in the middle of downloading the WI-FI and Toshiba Config Free utilities, so thx 4 all the help.

08-22-2008, 01:17 AM
If you look in device Manager is there any problem marks saying this is missing? Would appear to be a modem sound driver I think.

There is a program that I found that will search, not sure how good it is..



All our software are virus-free and trojan-free, all download links are from reliable sources as claimed.

Unknown Device Identifier enables you to identify the yellow question mark labeled Unknown Devices in Device Manager. And reports you a detailed summary for the manufacturer name, OEM name, device type, device model and even the exact name of the unknown devices. With the collected information, you might contact your hardware manufacturer for support or search the Internet for the corresponding driver with a simple click. With this utility, you might immediately convert your unidentified unknown devices into identified known devices and find proper driver on the Internet and contact the hardware device manufacturer or vender. Known devices recognized by Microsoft Windows will also be analyzed independent of the operating system.

You are suggested to do a thorough driver backup with My Drivers after you have identified all the unknown devices with their proper device drivers software installed.

Supported OS: Windows 95, Windows 98, Windows 98SE, Windows Me, Windows 2000, Windows XP, Windows Server 2003, Windows Server 2008, and Windows Vista. Future OS are supported via the online update. You might even run the small freeware utility from CD or floppy.

08-22-2008, 06:45 AM
Well, I am taking a look at my device manager, and the following items have a yellow question mark with an exclamation mark next to them:
-Ethernet Controller
-Mass Storage Controller
-Modem Device on High Definition Audio Bus
-Video Controller
-Video Controller (VGA Compatible)

(I assume the Video Controllers to be the video card itself, but still looking for the rest of the drivers, cause If I ever have to wipe it out again, I will have all of the drivers, I used to have the restore disks that came with this laptop, but where they r now I have no idea, but I do have the disk that Jimmy Carter helped everyone make of their computers,

08-22-2008, 11:45 AM
Did you go to the Toshiba web site and download all available drivers, including chipset.

08-22-2008, 02:20 PM
Yeah I found the driver to the Chipset, but that one didnt work, but I am in the process of downloading the other chipset driver, and hoping that one does work, and it came from that Toshiba website. Thx 4 the help guys! :)

08-22-2008, 02:36 PM
Well I just about got it all, I just have to get my driver for my Video Controller and I will be all set. :) So thx again.

08-22-2008, 06:44 PM
Great, you're welcome.