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Old 02-27-2013, 11:57 PM
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NO! "Technical Support" Will NEVER Call YOU unless YOU Call them FIRST

NO! "Technical Support" Will NEVER Call YOU about Infection Their Servers "Discovered" on Your Computer!

STOP. THINK. How could it be possible for an unknown to you "technical specialist", YOU DID NOT CALL first, call you and say that "Their Servers" have found an infection on your computer? It is NOT possible. Hang up!

These are WORLD WIDE, well known, SCAMS going on for several years, to get your money and all of your personal information. Hang Up!

These "technical specialists" make it all sound very real. They may even use the name of legitimate companies that many people DO call, Do work with and Do deal with every day, when YOU CALL THEM, not the other way around. I say again, When YOU CALL THEM. If they call you Hang Up!

They often will want to Remotely Connect to your computer, giving them FULL Access to sensitive information relating to credit cards, bank accounts, passwords for paid services, Contacts list, names of family members and documents that could be used to forge an identity could be stolen and then sold to other unknown persons. So there could then be "another you" out there.
Don't let it get that far. Hang Up!

Read the links below.

Some are several years old but the SCAMS continue to this day. Many countries, including the U.S. ARE arresting and prosecuting these scammers, but they cannot catch them all and new SCAM operations begin every day so they continue to SCAM trusting individuals who are not informed.

BE INFORMED Read the links below:

http://www.microsoft.com/security/on...one-scams.aspx

http://blogs.msdn.com/b/securitytips...hone-scam.aspx

http://www.microsoft.com/security/on...cy/msname.aspx

http://www.makeuseof.com/tag/what-ar...support-scams/

Removed Link by request of destination website.

http://www.ftc.gov/opa/2012/10/pecon.shtm
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Old 02-28-2013, 03:08 AM
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Quote:
Originally Posted by jholland1964 View Post
NO! "Technical Support" Will NEVER Call YOU about Infection Their Servers "Discovered" on Your Computer!

STOP. THINK. How could it be possible for an unknown to you "technical specialist", YOU DID NOT CALL first, call you and say that "Their Servers" have found an infection on your computer? It is NOT possible. Hang up!

These are WORLD WIDE, well known, SCAMS going on for several years, to get your money and all of your personal information. Hang Up!

These "technical specialists" make it all sound very real. They may even use the name of legitimate companies that many people DO call, Do work with and Do deal with every day, when YOU CALL THEM, not the other way around. I say again, When YOU CALL THEM. If they call you Hang Up!

They often will want to Remotely Connect to your computer, giving them FULL Access to sensitive information relating to credit cards, bank accounts, passwords for paid services, Contacts list, names of family members and documents that could be used to forge an identity could be stolen and then sold to other unknown persons. So there could then be "another you" out there.
Don't let it get that far. Hang Up!

Read the links below.

Some are several years old but the SCAMS continue to this day. Many countries, including the U.S. ARE arresting and prosecuting these scammers, but they cannot catch them all and new SCAM operations begin every day so they continue to SCAM trusting individuals who are not informed.

BE INFORMED Read the links below:

http://www.microsoft.com/security/on...one-scams.aspx

http://blogs.msdn.com/b/securitytips...hone-scam.aspx

http://www.microsoft.com/security/on...cy/msname.aspx

http://www.makeuseof.com/tag/what-ar...support-scams/



http://www.ftc.gov/opa/2012/10/pecon.shtm
Thanks for posting this Judy, I shall pass it on to some of my "more vulnerable " friends who are so trusting.
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Last edited by TimWS; 06-05-2013 at 11:58 AM.
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Old 02-28-2013, 04:21 AM
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Both myself and my wife have had several of these calls and have hung up almost immediately.

I have decided however that the next time I answer one of these calls, I am going to string the caller along just to have some fun at their expense........another thought is to purchase a referee's whistle and to burst their eardrums!
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Old 02-28-2013, 05:34 AM
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Thank you for posting this! I hope it is read in advance by those who may fall victim to these phone calls.
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Old 02-28-2013, 06:22 AM
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Thank you for posting this! I hope it is read in advance by those who may fall victim to these phone calls.
Judy: and then there are folks like my brother...He'll click it because he can & because you told him not to. I stopped years ago being his pc repairman. Too frustrating.
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Old 02-28-2013, 08:19 AM
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Just this morning I read this article written by Fred Langa just this morning in the Windows Secrets Newsletter:

https://windowssecrets.com/top-story...t-phone-calls/
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Old 02-28-2013, 10:41 AM
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Originally Posted by BigBarney View Post
Both myself and my wife have had several of these calls and have hung up almost immediately.

I have decided however that the next time I answer one of these calls, I am going to string the caller along just to have some fun at their expense........another thought is to purchase a referee's whistle and to burst their eardrums!
Quote:
Originally Posted by jholland1964 View Post
Just this morning I read this article written by Fred Langa just this morning in the Windows Secrets Newsletter:

https://windowssecrets.com/top-story...t-phone-calls/
Oneof the worst things you can do is to reply, answer or even string these people along. That gives them your phone number which they sell to other scammers as a working phone number! It's frustrating but the best idea is just to hang up.
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Old 03-01-2013, 03:20 AM
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I did get one such call. Very poor English. I terminated the connection.
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Old 03-01-2013, 12:24 PM
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Thank you so very much for posting this. I copied and sent it to everyone on my mailing list.
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Old 03-01-2013, 12:35 PM
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Quote:
Originally Posted by jholland1964 View Post
NO! "Technical Support" Will NEVER Call YOU about Infection Their Servers "Discovered" on Your Computer!

STOP. THINK. How could it be possible for an unknown to you "technical specialist", YOU DID NOT CALL first, call you and say that "Their Servers" have found an infection on your computer? It is NOT possible. Hang up!

These are WORLD WIDE, well known, SCAMS going on for several years, to get your money and all of your personal information. Hang Up!

These "technical specialists" make it all sound very real. They may even use the name of legitimate companies that many people DO call, Do work with and Do deal with every day, when YOU CALL THEM, not the other way around. I say again, When YOU CALL THEM. If they call you Hang Up!

They often will want to Remotely Connect to your computer, giving them FULL Access to sensitive information relating to credit cards, bank accounts, passwords for paid services, Contacts list, names of family members and documents that could be used to forge an identity could be stolen and then sold to other unknown persons. So there could then be "another you" out there.
Don't let it get that far. Hang Up!

Read the links below.

Some are several years old but the SCAMS continue to this day. Many countries, including the U.S. ARE arresting and prosecuting these scammers, but they cannot catch them all and new SCAM operations begin every day so they continue to SCAM trusting individuals who are not informed.

BE INFORMED Read the links below:

http://www.microsoft.com/security/on...one-scams.aspx

http://blogs.msdn.com/b/securitytips...hone-scam.aspx

http://www.microsoft.com/security/on...cy/msname.aspx

http://www.makeuseof.com/tag/what-ar...support-scams/



http://www.ftc.gov/opa/2012/10/pecon.shtm
What a coincidence today! The one person that I didn't send this to, phoned me and said " I've just had a phone call from Microsoft and I can't do what he wants me to do on the computer; can you come over and talk to him please ! "
Needless to say, I went over the road and gave the heavily accented , badly spoken "technical expert" a piece of my mind . I don't think that he will call again. I'd love him to phone my number, I've got a plan of action to bamboozle him ; can't wait !
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Last edited by TimWS; 06-05-2013 at 11:58 AM.
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Old 03-01-2013, 12:53 PM
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Originally Posted by yorkshire lass View Post
What a coincidence today! The one person that I didn't send this to, phoned me and said " I've just had a phone call from Microsoft and I can't do what he wants me to do on the computer; can you come over and talk to him please ! "
Needless to say, I went over the road and gave the heavily accented , badly spoken "technical expert" a piece of my mind . I don't think that he will call again. I'd love him to phone my number, I've got a plan of action to bamboozle him ; can't wait !
NOT a good idea Dawn. As Ahduncu said earlier in post #7:
Quote:
One of the worst things you can do is to reply, answer or even string these people along. That gives them your phone number which they sell to other scammers as a working phone number! It's frustrating but the best idea is just to hang up.
Any type of response, a whistle as earlier suggested, or giving misinformation, or stringing along does tell the scammer that your number is a good number and if called it will always result in some sort of "response" so it probably will be sold to other scammers with this notation. The "good" numbers are sold to others so they make money even if they don't get it directly from the "good" number called. These scammers are clever enough they eventually will figure out a way to get a real response from your good number.
NO response is the only Good Response. Hang up.

Really these types of telephone calls should be handled exactly the same way we all are told to handle email spam...Delete it...Don't respond...Don't "unsubscribe". No response, No action, means not a good email address, same goes for the spam/scam telephone calls. If you have caller i.d. don't answer an unknown number, if you don't have caller i.d. and have to answer...Hang Up.
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Old 03-01-2013, 12:57 PM
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Originally Posted by Ahduncu View Post
Oneof the worst things you can do is to reply, answer or even string these people along. That gives them your phone number which they sell to other scammers as a working phone number! It's frustrating but the best idea is just to hang up.
Makes no difference what you do once you've picked up the phone. As of then it's tagged as a live number.
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Old 03-01-2013, 01:00 PM
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Originally Posted by jholland1964 View Post
NOT a good idea Dawn. As Ahduncu said earlier in post #7:

Any type of response, a whistle as earlier suggested, or giving misinformation, or stringing along does tell the scammer that your number is a good number and if called it will always result in some sort of "response" so it probably will be sold to other scammers with this notation. The "good" numbers are sold to others so they make money even if they don't get it directly from the "good" number called. These scammers are clever enough they eventually will figure out a way to get a real response from your good number.
NO response is the only Good Response. Hang up.
Lesson learned Judy , will do !
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Old 03-01-2013, 01:04 PM
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Makes no difference what you do once you've picked up the phone. As of then it's tagged as a live number.
Of course that is true, you likely will get more calls. But in order to know Who is calling you before you answer, you have to have caller i.d. not everyone has caller i.d. so those people do have to answer every call. Yes, the number is tagged as a "live" number, not necessarily a "good" number. "Good" meaning, "these people will talk or respond to you". If there is no response except to hang up each and every time then while the number may be live, it is not "good". They have millions of telephone numbers on their lists, they don't need to waste time continually calling numbers that may be live but only receive a hang up when their calls are answered.
You have a telephone to receive calls, what would be the point of having a telephone but never answering the telephone when it rings?

I don't know about other countries, but in the U.S. if you call a live number the telephone will ring. If the number is not a "live number" you receive a recorded message saying, "I'm sorry, the number you have called (the number is then repeated to you) is not in service. Please check the number and try again." If you don't get that message, the number is a live number so even if you don't answer the scammers know if the number is a live number.

Either way, whether you have caller i.d. and don't answer or answer and hang up, you likely will receive more than one of these calls but eventually they will give up.
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Last edited by jholland1964; 03-01-2013 at 01:18 PM. Reason: additional comments
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Old 03-01-2013, 02:30 PM
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Quote:
Originally Posted by jholland1964 View Post
Of course that is true, you likely will get more calls. But in order to know Who is calling you before you answer, you have to have caller i.d. not everyone has caller i.d. so those people do have to answer every call. Yes, the number is tagged as a "live" number, not necessarily a "good" number. "Good" meaning, "these people will talk or respond to you". If there is no response except to hang up each and every time then while the number may be live, it is not "good". They have millions of telephone numbers on their lists, they don't need to waste time continually calling numbers that may be live but only receive a hang up when their calls are answered.
You have a telephone to receive calls, what would be the point of having a telephone but never answering the telephone when it rings?

I don't know about other countries, but in the U.S. if you call a live number the telephone will ring. If the number is not a "live number" you receive a recorded message saying, "I'm sorry, the number you have called (the number is then repeated to you) is not in service. Please check the number and try again." If you don't get that message, the number is a live number so even if you don't answer the scammers know if the number is a live number.

Either way, whether you have caller i.d. and don't answer or answer and hang up, you likely will receive more than one of these calls but eventually they will give up.
Yep, same here.

Then there are the calls where you pick up, but no-one's there. I've been told they are from auto-diallers which automate the whole process - make the call and electronically note the response, or lack of.
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Old 03-01-2013, 02:49 PM
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Originally Posted by Paul_D View Post
Yep, same here.

Then there are the calls where you pick up, but no-one's there. I've been told they are from auto-diallers which automate the whole process - make the call and electronically note the response, or lack of.
Oh yeah, we have those here too, though sometimes after a "but no-one's there" moment we will get a person or maybe a recording like those from our prescription drug company who does it this way to let us know of a prescription being processed, shipped, not shipped...whatever. I find those annoying also but we have to answer to be sure we are or are not getting the medicine we are supposed to be getting.

Also I "think" most of us in the U.S. also receive these "robo-calls" from "Hello, this is Rachel from card services...." I hang up on her also and report her number to the Do Not Call list. Takes about 30 days for that number to "kick in" on our Do Not Call list and "Rachel" stops calling from that number for a 3 or 4 months. Then she changes her number and the routine begins again.

I take the time to report every single number that I receive any type of these calls from, it has really knocked them down to a minimum too. We hardly ever receive these "junk" calls anymore and if we do I just add them to our list at Do Not Call.
I presume this is not "our own" 'Just Rachel'...
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Old 04-15-2013, 08:14 PM
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I screen all incoming phone calls. I never pick up the phone when it rings, in fact I have my answering machine set so I never hear the phone ring I only hear the message they leave. If it is someone I want to speak to I easily walk to the phone and answer. My friends know the answering machine will pickup 1st, so they just say "hey Mike its Soandso pickup". I receive phone calls each day that dont leave a message, I figure its no-one I want to talk to so no loss. Everyone that matters knows to identify themselves if they want to talk to me. This past year I received quite a few messages from politicians wanting my vote, that is a sure way to lose my vote and incur the wrath of MikeB. I did call the politicians headquarters and requested not to be called again, sometimes I worked sometimes not . It seems lately the calls have been about a exciting vacation offer for me. I used the whistle method years ago but now alot of calls are robo-calls so the whistle isnt effective but I LOVED blowing the whistle in some pita's ear back in the day.
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Old 07-16-2013, 06:39 PM
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I am so thankful I read this one time before even though I thought I would NEVER get one of these calls,lol...but I did...just now. The person spoke such broken English I had to ask him to spell error,lol.....the best I could understand they had discovered errors on my Windows of my computer and wanted me to go to my computer and turn it on and they would show me/help me deal with these errors.....I promptly thanked them and hung up,lol.....grrrrrrrr I detest these type calls.
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Old 07-17-2013, 02:14 AM
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I got one of the same calls the night before last. He told me my Windows computer had problems. I stopped him right there told him I knew it was a scam and told him never to call again. He hung up on me. Making their rounds again. I just got a call from a friend a few weeks ago who fell for it and let them log in but when they asked for money she became suspicious and hung up.
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Old 07-17-2013, 07:55 AM
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I got one of the same calls the night before last. He told me my Windows computer had problems. I stopped him right there told him I knew it was a scam and told him never to call again. He hung up on me. Making their rounds again. I just got a call from a friend a few weeks ago who fell for it and let them log in but when they asked for money she became suspicious and hung up.
I got one of these calls last week. as soon as she started speaking I hung up.

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