#1  
Old 08-05-2010, 11:31 PM
Bazcaz's Avatar
Bazcaz Bazcaz is offline
Epic Member
 
Join Date: Jul 2003
Location: Melbourne Australia
Posts: 1,844
Windows live mail..GONE

Using win7 64Bit with Windows live mail for over six months now,used mail yesterday, today when went to use,all gone Account/Messages/Contacts just blank.
Have made no changes or updates between uses, probably just a warning to others to backup if using Win Live mail all your important stuff...got most back C: Users/Name/AppData/Microsoft etc..what annoyed me most was doing a System Restore(4 different dates) did not return Win Mail to original state,what`s the point of it?
Incidentally did a Google search and seems is not that uncommon with Win Live mail for this to happen
__________________
Windows 7 Home 64 Bit, Intel Core 2.66GHz, Seagate Barracuda 500GB HD, Sony DVD,RW/Blue Ray, Avira Free edition, Firefox 26,, CCleaner, JRT,Malwarebytes, Win 7 Firewall, Samsung 19" LCD Monitor.
Reply With Quote
  #2  
Old 08-06-2010, 12:09 AM
surferdude's Avatar
surferdude surferdude is offline
Learning everyday
 
Join Date: Aug 2005
Location: In God's Hands
Posts: 11,072
Quote:
Originally Posted by Bazcaz View Post
Using win7 64Bit with Windows live mail for over six months now,used mail yesterday, today when went to use,all gone Account/Messages/Contacts just blank.
Have made no changes or updates between uses, probably just a warning to others to backup if using Win Live mail all your important stuff...got most back C: Users/Name/AppData/Microsoft etc..what annoyed me most was doing a System Restore(4 different dates) did not return Win Mail to original state,what`s the point of it?
Incidentally did a Google search and seems is not that uncommon with Win Live mail for this to happen
http://en.wikipedia.org/wiki/System_Restore
http://windows.microsoft.com/en-US/w...System-Restore
__________________
Sunnys Blog

Kind words don't wear out the tongue
Reply With Quote
  #3  
Old 08-06-2010, 01:52 AM
Sunny's Avatar
Sunny Sunny is offline
Forum Moderator
 
Join Date: Aug 2002
Posts: 37,437
Quote:
Originally Posted by Bazcaz View Post
Using win7 64Bit with Windows live mail for over six months now,used mail yesterday, today when went to use,all gone Account/Messages/Contacts just blank.
Have made no changes or updates between uses, probably just a warning to others to backup if using Win Live mail all your important stuff...got most back C: Users/Name/AppData/Microsoft etc..what annoyed me most was doing a System Restore(4 different dates) did not return Win Mail to original state,what`s the point of it?
Incidentally did a Google search and seems is not that uncommon with Win Live mail for this to happen
Are you sure your account is gone also? Did you check your view settings to make sure you were viewing all messages? Click the view menu > current view > define views. Make sure show all messages is selected.
Did you make any changes right before the problem started?
__________________
~Sunny
Reply With Quote
  #4  
Old 08-06-2010, 03:33 AM
Bazcaz's Avatar
Bazcaz Bazcaz is offline
Epic Member
 
Join Date: Jul 2003
Location: Melbourne Australia
Posts: 1,844
Hi Sunny,yep a soon as I went in to Tools/Accounts and the box was blank new I was in trouble..tried all what you mentioned and different previews/synchronising etc etc..had made no changes at all to anything...viewed emails about 10.00pm,closed PC in normal manner, next morning went to view emails and nothing.....I had made a back up using "Mail store home" a few months back so had most contacts and many emails I could retrieve...funny thing though in App data/local folders the most recent emails where there(in folders) so could read them by just opening each one...complete mystery to me, and dissapointed Sys restore did not work..Computers you just got to luv em
__________________
Windows 7 Home 64 Bit, Intel Core 2.66GHz, Seagate Barracuda 500GB HD, Sony DVD,RW/Blue Ray, Avira Free edition, Firefox 26,, CCleaner, JRT,Malwarebytes, Win 7 Firewall, Samsung 19" LCD Monitor.
Reply With Quote
  #5  
Old 08-06-2010, 05:13 AM
Sunny's Avatar
Sunny Sunny is offline
Forum Moderator
 
Join Date: Aug 2002
Posts: 37,437
I have seen other posts about this issue. Not sure what is causing it. Do you do a weekly backup? If not try this program http://www.karenware.com/powertools/ptreplicator.asp
It is an excellent free program that will automatically backup the data you specify on a schedule.
__________________
~Sunny
Reply With Quote
  #6  
Old 08-06-2010, 08:49 AM
MMFELL's Avatar
MMFELL MMFELL is offline
Retired Computer Techo
 
Join Date: Nov 2003
Location: Sydney. Australia
Posts: 16,643
As far as I know the so called system restore rolls the register back to a given day, I never trust it and use ERUNT instead.
__________________
2.67 GHz Intel Core2 Quad 2GB RAM, 150GB + 500GB + 2TB SATA + 1TB Ext, DVD-RW, WinXP Pro (SP3), IE7, Avira, Outpost Firewall, Nero 7, Office XP. Cable. Pics of my Radar & Parrish now retired therapy dogs below.
Google is your friend


Reply With Quote
  #7  
Old 08-06-2010, 11:56 AM
Paul_D's Avatar
Paul_D Paul_D is offline
Junior Senior Member
 
Join Date: Sep 2002
Location: Brisbane, Australia
Posts: 16,685
System Restore does NOT restore lost files.

System restore is useful for restoring the registry or recovering from a recent update or something, but it fails miserably if you think it's some sort of "way back" machine like restoring an image of your system.

1) Not all changes get tracked. Only changes made through legitimate channels like software installs, while Windows proper is running. Do anything in Safe Mode and guess what? Your changes aren't tracked. A trojan modifies something... guess what? Those changes aren't tracked. You have a filesystem error and data is damaged? Those "changes" aren't tracked.

2) Only changes that have been tracked are restored. It doesn't "put your system back the way it was 2 weeks ago" it just undoes the changes it has tracked.

3) More often than not, because it doesn't completely track changes, a successful System Restore will leave your system in an inconsistent state. It may (or may not) solve the problem you are looking to solve, but also create others.
__________________

Paul D

Intel Core Duo @ 900 MHz, 1070Gb HDs, 2gb Ram, DVDRW, Vista Home Premium, 2 x 24" Widescreen ASUS LED/LCD Monitors, HDTV Card, ADSL2
Reply With Quote
  #8  
Old 08-06-2010, 11:59 AM
billm65's Avatar
billm65 billm65 is online now
Uber Member
 
Join Date: Dec 2002
Posts: 8,757
Did you try a re-boot?
__________________
BILL
HP Envy
Windows 8.1
8GB RAm
1 TB HD
____________
Mankind will never see an end of trouble until... lovers of wisdom come to hold political power, or the holders of power... become lovers of wisdom. (Quote by - Plato)
Reply With Quote
  #9  
Old 08-06-2010, 12:05 PM
Paul_D's Avatar
Paul_D Paul_D is offline
Junior Senior Member
 
Join Date: Sep 2002
Location: Brisbane, Australia
Posts: 16,685
Quote:
Originally Posted by billm65 View Post
Did you try a re-boot?
Since he ran a System Restore, the answer to that would be YES.
__________________

Paul D

Intel Core Duo @ 900 MHz, 1070Gb HDs, 2gb Ram, DVDRW, Vista Home Premium, 2 x 24" Widescreen ASUS LED/LCD Monitors, HDTV Card, ADSL2
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 04:14 PM.


Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Copyright 2000-2011 WorldStart, Inc